Hi Daym,
I´m the one around here who asks the silly/simple questions that normally make me look like an idiot
- but hey, sometimes it helps - so here goes.
Before you connected your camera to the PC, did you make sure that your camera was switched to usb/view mode and not photo or video mode? Connect the camera and turn it on. By doing this, Ultimate Edition should be able to detect it as a mobile storage device that you can browse to and copy your pictures across manually if need be (I hope). Through your menus, click on Places - Computer. Does an icon appear here for your camera? Also try to connect via cable (USB) as opposed to a cradle if you can.
Let us know if you have any joy.