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Unable to install Ultimate Edition 3.6 x64

PostPosted: Sat Oct 26, 2013 6:52 pm
by aiborin
Greetings,

I downloaded and validated the hash on the 3.6 x64 iso and have been able to run the live boot from a variety of media (YUMI boot drve, Startup Disc Creator drive, CD-ROM). I have been unable to install the operating system using a variety of options (straight from the boot menu, from within the running live boot, various slections of "download updates" and "install third-party software"). Each time I have attempted an install the installer appears to die at the "Preparing to install Ultimate" screen. Conky shows 2% or less CPU utilization, System Monitor shows all processes sleeping with 0% CPU load.

My last attempt, I manually quit the install 5 minutes after clicking continue from the "Preparing to install" dialogue. I saved out the /var/log/syslog file and have pasted the contents below (would have attached the file but this message board does not allow me to do this). Hoping someone can point me in the right direction to get through the install.

#############SYSLOG############
#
# BEGIN INSTALL from "System/Administration/Install Ultimate Edition" menu
# Intend to install to /dev/sda2 an ext4 formatted partition on my SSD
#
Oct 26 22:22:40 ultimate ubiquity[18993]: Ubiquity 2.12.16
Oct 26 22:22:41 ultimate ubiquity[18993]: log-output -t ubiquity laptop-detect
Oct 26 22:22:41 ultimate dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 12
Oct 26 22:22:43 ultimate ubiquity[18993]: switched to page language
Oct 26 22:22:45 ultimate localechooser: info: debian-installer/language preseeded to 'en' (seen: false)
Oct 26 22:22:45 ultimate localechooser: info: debian-installer/country preseeded to 'US' (seen: false)
Oct 26 22:22:45 ultimate localechooser: info: debian-installer/locale preseeded to 'en_US.UTF-8' (seen: false)
Oct 26 22:22:45 ultimate localechooser: info: Preseeded language ignored: unknown language code
Oct 26 22:22:45 ultimate ubiquity[18993]: switched to page language
Oct 26 22:22:48 ultimate localechooser: info: Language = 'en'
Oct 26 22:22:48 ultimate localechooser: info: line=en;0;US;UTF-8;en_US.UTF-8;;console-setup
Oct 26 22:22:48 ultimate localechooser: info: Set debian-installer/language = 'en'
Oct 26 22:22:48 ultimate localechooser: info: Default country = 'US'
Oct 26 22:22:48 ultimate localechooser: info: Default locale = 'en_US.UTF-8'
Oct 26 22:22:48 ultimate localechooser: info: Set debian-installer/consoledisplay = 'console-setup'
Oct 26 22:22:49 ultimate localechooser: info: Set debian-installer/country = 'US'
Oct 26 22:22:49 ultimate localechooser: info: Set debian-installer/locale = 'en_US.UTF-8'
Oct 26 22:22:49 ultimate localechooser: info: System locale (debian-installer/locale) = 'en_US.UTF-8'
Oct 26 22:23:00 ultimate ubiquity[18993]: debconffilter_done: ubi-language (current: ubi-language)
Oct 26 22:23:00 ultimate ubiquity[18993]: Step_before = stepLanguage
Oct 26 22:23:00 ultimate ubiquity[18993]: switched to page prepare
Oct 26 22:23:02 ultimate dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 8
Oct 26 22:23:09 ultimate ubiquity[18993]: debconffilter_done: ubi-prepare (current: ubi-prepare)
Oct 26 22:23:09 ultimate ubiquity[18993]: Step_before = stepPrepare
Oct 26 22:23:09 ultimate activate-dmraid: No Serial ATA RAID disks detected
Oct 26 22:23:10 ultimate dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 12
Oct 26 22:23:12 ultimate ntfsresize: ntfsresize v2012.1.15AR.5 (libntfs-3g)
Oct 26 22:23:12 ultimate ntfsresize: Device name : /dev/sdb2
Oct 26 22:23:12 ultimate ntfsresize: NTFS volume version: 3.1
Oct 26 22:23:12 ultimate ntfsresize: Cluster size : 4096 bytes
Oct 26 22:23:12 ultimate ntfsresize: Current volume size: 11811156480 bytes (11812 MB)
Oct 26 22:23:12 ultimate ntfsresize: Current device size: 11811160064 bytes (11812 MB)
Oct 26 22:23:12 ultimate ntfsresize: Checking filesystem consistency ...
Oct 26 22:23:12 ultimate ntfsresize: Accounting clusters ...
Oct 26 22:23:12 ultimate ntfsresize: Space in use : 8634 MB (73.1%)
Oct 26 22:23:12 ultimate ntfsresize: Collecting resizing constraints ...
Oct 26 22:23:12 ultimate ntfsresize: You might resize at 8633098240 bytes or 8634 MB (freeing 3178 MB).
Oct 26 22:23:12 ultimate ntfsresize: Please make a test run using both the -n and -s options before real resizing!
Oct 26 22:23:14 ultimate ntfsresize: ntfsresize v2012.1.15AR.5 (libntfs-3g)
Oct 26 22:23:14 ultimate ntfsresize: Device name : /dev/sdb7
Oct 26 22:23:14 ultimate ntfsresize: NTFS volume version: 3.1
Oct 26 22:23:14 ultimate ntfsresize: Cluster size : 4096 bytes
Oct 26 22:23:14 ultimate ntfsresize: Current volume size: 587782414848 bytes (587783 MB)
Oct 26 22:23:14 ultimate ntfsresize: Current device size: 587782422528 bytes (587783 MB)
Oct 26 22:23:14 ultimate ntfsresize: Checking filesystem consistency ...
Oct 26 22:23:14 ultimate ntfsresize: Accounting clusters ...
Oct 26 22:23:14 ultimate ntfsresize: Space in use : 517672 MB (88.1%)
Oct 26 22:23:14 ultimate ntfsresize: Collecting resizing constraints ...
Oct 26 22:23:14 ultimate ntfsresize: You might resize at 517671636992 bytes or 517672 MB (freeing 70111 MB).
Oct 26 22:23:14 ultimate ntfsresize: Please make a test run using both the -n and -s options before real resizing!
#
# This is where the installer seems to quit
# I clicked the "Quit" button prior to the remaining entries in this log
#
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 44.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value in -e at /usr/share/perl5/Debconf/DbDriver/File.pm line 46.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value in pattern match (m//) at /usr/share/perl5/Debconf/DbDriver/File.pm line 47.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value $directory in -d at /usr/share/perl5/Debconf/DbDriver/File.pm line 48.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value $directory in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 49.
Oct 26 22:28:06 ultimate ubiquity: debconf: DbDriver "targetdb": mkdir :No such file or directory
Oct 26 22:28:06 ultimate ubiquity[18993]: log-output -t ubiquity debconf-copydb configdb targetdb -p ^oem-config/ --config=Name:targetdb --config=Driver:File --config=Mode:0644 --config=Filename:/target/var/cache/debconf/config.dat
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 44.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value in -e at /usr/share/perl5/Debconf/DbDriver/File.pm line 46.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value in pattern match (m//) at /usr/share/perl5/Debconf/DbDriver/File.pm line 47.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value $directory in -d at /usr/share/perl5/Debconf/DbDriver/File.pm line 48.
Oct 26 22:28:06 ultimate ubiquity: Use of uninitialized value $directory in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 49.
Oct 26 22:28:06 ultimate ubiquity: debconf: DbDriver "targetdb": mkdir :No such file or directory
Oct 26 22:28:06 ultimate ubiquity[18993]: log-output -t ubiquity debconf-copydb configdb targetdb -p ^keyboard-configuration/ --config=Name:targetdb --config=Driver:File --config=Mode:0644 --config=Filename:/target/var/cache/debconf/config.dat
Oct 26 22:28:07 ultimate ubiquity: Use of uninitialized value in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 44.
Oct 26 22:28:07 ultimate ubiquity: Use of uninitialized value in -e at /usr/share/perl5/Debconf/DbDriver/File.pm line 46.
Oct 26 22:28:07 ultimate ubiquity: Use of uninitialized value in pattern match (m//) at /usr/share/perl5/Debconf/DbDriver/File.pm line 47.
Oct 26 22:28:07 ultimate ubiquity: Use of uninitialized value $directory in -d at /usr/share/perl5/Debconf/DbDriver/File.pm line 48.
Oct 26 22:28:07 ultimate ubiquity: Use of uninitialized value $directory in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 49.
Oct 26 22:28:07 ultimate ubiquity: debconf: DbDriver "targetdb": mkdir :No such file or directory
Oct 26 22:28:07 ultimate ubiquity[18993]: log-output -t ubiquity debconf-copydb configdb targetdb -p ^console-setup/ --config=Name:targetdb --config=Driver:File --config=Mode:0644 --config=Filename:/target/var/cache/debconf/config.dat
Oct 26 22:29:04 ultimate ubiquity[23739]: Ubiquity 2.12.16
Oct 26 22:29:05 ultimate ubiquity[23739]: log-output -t ubiquity laptop-detect
Oct 26 22:29:07 ultimate ubiquity[23739]: switched to page language
Oct 26 22:29:08 ultimate localechooser: info: debian-installer/language preseeded to 'en' (seen: false)
Oct 26 22:29:08 ultimate localechooser: info: debian-installer/country preseeded to 'US' (seen: false)
Oct 26 22:29:08 ultimate localechooser: info: debian-installer/locale preseeded to 'en_US.UTF-8' (seen: false)
Oct 26 22:29:08 ultimate localechooser: info: Preseeded language ignored: unknown language code
Oct 26 22:29:09 ultimate ubiquity[23739]: switched to page language
Oct 26 22:29:14 ultimate localechooser: info: Language = 'en'
Oct 26 22:29:14 ultimate localechooser: info: line=en;0;US;UTF-8;en_US.UTF-8;;console-setup
Oct 26 22:29:14 ultimate localechooser: info: Set debian-installer/language = 'en'
Oct 26 22:29:14 ultimate localechooser: info: Default country = 'US'
Oct 26 22:29:14 ultimate localechooser: info: Default locale = 'en_US.UTF-8'
Oct 26 22:29:14 ultimate localechooser: info: Set debian-installer/consoledisplay = 'console-setup'
Oct 26 22:29:14 ultimate localechooser: info: Set debian-installer/country = 'US'
Oct 26 22:29:14 ultimate localechooser: info: Set debian-installer/locale = 'en_US.UTF-8'
Oct 26 22:29:14 ultimate localechooser: info: System locale (debian-installer/locale) = 'en_US.UTF-8'
Oct 26 22:29:16 ultimate ubiquity[23739]: debconffilter_done: ubi-language (current: ubi-language)
Oct 26 22:29:16 ultimate ubiquity[23739]: Step_before = stepLanguage
Oct 26 22:29:17 ultimate ubiquity[23739]: switched to page prepare
Oct 26 22:29:26 ultimate ubiquity[23739]: debconffilter_done: ubi-prepare (current: ubi-prepare)
Oct 26 22:29:26 ultimate ubiquity[23739]: Step_before = stepPrepare
Oct 26 22:29:26 ultimate activate-dmraid: No Serial ATA RAID disks detected
Oct 26 22:29:29 ultimate ntfsresize: ntfsresize v2012.1.15AR.5 (libntfs-3g)
Oct 26 22:29:29 ultimate ntfsresize: Device name : /dev/sdb2
Oct 26 22:29:29 ultimate ntfsresize: NTFS volume version: 3.1
Oct 26 22:29:29 ultimate ntfsresize: Cluster size : 4096 bytes
Oct 26 22:29:29 ultimate ntfsresize: Current volume size: 11811156480 bytes (11812 MB)
Oct 26 22:29:29 ultimate ntfsresize: Current device size: 11811160064 bytes (11812 MB)
Oct 26 22:29:29 ultimate ntfsresize: Checking filesystem consistency ...
Oct 26 22:29:29 ultimate ntfsresize: Accounting clusters ...
Oct 26 22:29:29 ultimate ntfsresize: Space in use : 8634 MB (73.1%)
Oct 26 22:29:29 ultimate ntfsresize: Collecting resizing constraints ...
Oct 26 22:29:29 ultimate ntfsresize: You might resize at 8633098240 bytes or 8634 MB (freeing 3178 MB).
Oct 26 22:29:29 ultimate ntfsresize: Please make a test run using both the -n and -s options before real resizing!
Oct 26 22:29:31 ultimate ntfsresize: ntfsresize v2012.1.15AR.5 (libntfs-3g)
Oct 26 22:29:31 ultimate ntfsresize: Device name : /dev/sdb7
Oct 26 22:29:31 ultimate ntfsresize: NTFS volume version: 3.1
Oct 26 22:29:31 ultimate ntfsresize: Cluster size : 4096 bytes
Oct 26 22:29:31 ultimate ntfsresize: Current volume size: 587782414848 bytes (587783 MB)
Oct 26 22:29:31 ultimate ntfsresize: Current device size: 587782422528 bytes (587783 MB)
Oct 26 22:29:31 ultimate ntfsresize: Checking filesystem consistency ...
Oct 26 22:29:31 ultimate ntfsresize: Accounting clusters ...
Oct 26 22:29:31 ultimate ntfsresize: Space in use : 517672 MB (88.1%)
Oct 26 22:29:31 ultimate ntfsresize: Collecting resizing constraints ...
Oct 26 22:29:31 ultimate ntfsresize: You might resize at 517671636992 bytes or 517672 MB (freeing 70111 MB).
Oct 26 22:29:31 ultimate ntfsresize: Please make a test run using both the -n and -s options before real resizing!
Oct 26 22:29:32 ultimate ubiquity: umount: /tmp/tmp.u9SSU4Sdt9: not mounted
Oct 26 22:29:33 ultimate ubiquity: umount: /tmp/tmp.OUGIJJ6ANI: not mounted
Oct 26 22:32:27 ultimate ubiquity: Use of uninitialized value in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 44.
Oct 26 22:32:27 ultimate ubiquity: Use of uninitialized value in -e at /usr/share/perl5/Debconf/DbDriver/File.pm line 46.
Oct 26 22:32:27 ultimate ubiquity: Use of uninitialized value in pattern match (m//) at /usr/share/perl5/Debconf/DbDriver/File.pm line 47.
Oct 26 22:32:27 ultimate ubiquity: Use of uninitialized value $directory in -d at /usr/share/perl5/Debconf/DbDriver/File.pm line 48.
Oct 26 22:32:27 ultimate ubiquity: Use of uninitialized value $directory in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 49.
Oct 26 22:32:27 ultimate ubiquity: debconf: DbDriver "targetdb": mkdir :No such file or directory
Oct 26 22:32:27 ultimate ubiquity[23739]: log-output -t ubiquity debconf-copydb configdb targetdb -p ^oem-config/ --config=Name:targetdb --config=Driver:File --config=Mode:0644 --config=Filename:/target/var/cache/debconf/config.dat
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 44.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value in -e at /usr/share/perl5/Debconf/DbDriver/File.pm line 46.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value in pattern match (m//) at /usr/share/perl5/Debconf/DbDriver/File.pm line 47.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value $directory in -d at /usr/share/perl5/Debconf/DbDriver/File.pm line 48.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value $directory in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 49.
Oct 26 22:32:28 ultimate ubiquity: debconf: DbDriver "targetdb": mkdir :No such file or directory
Oct 26 22:32:28 ultimate ubiquity[23739]: log-output -t ubiquity debconf-copydb configdb targetdb -p ^keyboard-configuration/ --config=Name:targetdb --config=Driver:File --config=Mode:0644 --config=Filename:/target/var/cache/debconf/config.dat
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 44.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value in -e at /usr/share/perl5/Debconf/DbDriver/File.pm line 46.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value in pattern match (m//) at /usr/share/perl5/Debconf/DbDriver/File.pm line 47.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value $directory in -d at /usr/share/perl5/Debconf/DbDriver/File.pm line 48.
Oct 26 22:32:28 ultimate ubiquity: Use of uninitialized value $directory in concatenation (.) or string at /usr/share/perl5/Debconf/DbDriver/File.pm line 49.
Oct 26 22:32:28 ultimate ubiquity: debconf: DbDriver "targetdb": mkdir :No such file or directory
Oct 26 22:32:28 ultimate ubiquity[23739]: log-output -t ubiquity debconf-copydb configdb targetdb -p ^console-setup/ --config=Name:targetdb --config=Driver:File --config=Mode:0644 --config=Filename:/target/var/cache/debconf/config.dat
#############END SYSLOG############

Re: Unable to install Ultimate Edition 3.6 x64

PostPosted: Sun Oct 27, 2013 3:18 pm
by aiborin
Thank you, I will give this a try. I also found that my last attempt corrupted my boot sector which I was able to recover from a backup. I have three OS's configured with GRUB. Will the 3.6 installer allow me to choose the partition to use during the install?

Re: Unable to install Ultimate Edition 3.6 x64

PostPosted: Tue Oct 29, 2013 12:23 am
by aiborin
Well, the problem persists. I booted from a USB drive and chose the safe graphics mode. Once there, I added 8 CPU monitors to my task bar and set all eight cores to performance. It is now an hour since I began the install and there has been negligible drive activity nor has there been network activity (I chose to update packages during the install. The 'preparing to install Ubuntu' dialog is still on the screen and the pointer is the spinning globe when this dialog is active.

I have a rather stout laptop and have not experienced this kind of problem when installing Ultimate Edition 3.2 - 3.5.1, although 3.5.2 resulted in nothing but kernel panics during boot. Seems something is incompatible between my hardware and this build but I am not skilled enough with Linux to isolate the problem.

Any suggestions will be appreciated,

Re: Unable to install Ultimate Edition 3.6 x64

PostPosted: Tue Oct 29, 2013 1:08 am
by aiborin
Same result, same results in /var/log/syslog. I think the key indicators are that there is simply no disk activity nor cpu activity after initiating the install. Same results from running install from the boot menu or within the live boot operating environment.

Thanks again for your suggestions.

Regards,

Re: Unable to install Ultimate Edition 3.6 x64

PostPosted: Tue Oct 29, 2013 11:22 pm
by aiborin
I have already validated the hash to be correct. I pulled the ISO from both Sourceforge and Copy. The ISO from Sourceforge was corrupt but the one form Copy cerified. I may tail the /var/log/dmesg if I re-attempt install but this has already been too time cosuming. Again, thanks for your input. No further comment is necessary.

Regards,

Re: Unable to install Ultimate Edition 3.6 x64

PostPosted: Tue Oct 29, 2013 11:27 pm
by tomwild
I have tried downloading from Copy. 3.6 full and 3.6 lite both 64 and 32 bit. None work correctly. I've tried several different download sites from Sourceforge and kept getting bad MD5's. Finally got a 3.6 lite properly downloaded with correct MD5 and got it to boot but then there is no visible cursor. I know the cursor is working because I can use Tab and see various buttons lite up but that makes it really difficult to play with. I am about to give up on Ultimate. After all these years. It's just getting too frustrating. For me anyway. Well, sorry, I'm being bitchy. I'll probably keep trying and checking the forums. Thanks for all you suggestions and help though. For the time being I'm using Mint.

Re: Unable to install Ultimate Edition 3.6 x64

PostPosted: Thu Oct 31, 2013 8:44 pm
by Acaster
Same here

Once I got past the boot problem I spent an hour or so staring at the 'Preparing to install ultimate' screen

The installation proceeded past that point on one occasion and one only, and I can't get it to repeat, but the problems I got after that are in my thread 'Not All There'